Assessing and Preventing Escalating Behavior

“Before NAPPI, we did restraints all the time, our turnover rate was awful, and staff complaining, bickering and finger-pointing was epidemic. Since NAPPI we hardly restrain at all, staff turnover has dropped significantly, and staff work together cooperatively...”
Terry Badeaux, Program Manager

Violence prevention begins with the ability to accurately assess and prevent escalating behavior.

Learn a framework that enables you to:

• choose a response that will keep you safer - in any situation
• accurately identify the earliest warning signs of distress, before it escalates into disruption or aggression
• communicate clearly and effectively with everyone, making requests that are easily and quickly understood
• be professional persistent rather than argumentative
• understand and safely handle threats