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Non-Absuive Psychological and Physical Intervention Training

Live in the Green


Q. Is NAPPI a course in self-defense?


NAPPI is not a class in self-defense. Self-defense skills are frequently over-aggressive, often use pain compliance, usually require either great strength or great flexibility, and certainly require intensive practice and training to use successfully. 

However, NAPPI does teach self-protection and restraint skills developed specifically for your workplace that are effective and easily learned, practiced, remembered, and implemented. Contact our offices to learn more about this course.

Q. Is this a class only clinicians will understand?


No. NAPPI is practice-based. There are strong theoretical underpinnings to the NAPPI course, but the skills we teach are practical, pragmatic strategies, designed to be utilized by direct staff as well as by clinicians. NAPPI is a practitioner’s toolbox that can be learned one day and applied the next, rather than a conceptual format that you are left to interpret on your own.

Q. What problems will NAPPI help me solve?


NAPPI provides the best human relations training, focusing on behavioral safety in a culture of trust®. We train people to assess, prevent, and, when appropriate, physically manage an escalation of the levels of violent behavior. We address problems between staff, between staff and clients, between clinicians and clients, between officers or first responders and members of the community, between first-line staff and customers, between students and teachers, and between strangers and known members of communities. You will bring the situations to your training and be advised, within the guidelines of your organization, as to the best practices for handling that situation.

With the proper implementation of NAPPI training and support at every level of an organization, NAPPI training has been proven to reduce necessary restraints and create a culture of cooperation at organizations of very different needs.

Q. Ours is a unique environment. Is this training right for my staff?


If you’re looking for a trauma-based approach to proactive de-escalation training, absolutely. Our company regularly trains in a wide variety of organizations, and the NAPPI program is unique in that it synthesizes best practices from all of these groups and customizes a training that best fits your organization. From the most secure to the most open environments, we will customize course length, content, and delivery to meet your unique needs at your particular site. One size does not fit all.

Your best approach, if this question is relevant to your situation, is to contact our offices and speak with a NAPPI representative.

Q. Does this training follow the national guidelines we are required to uphold and maintain?


NAPPI has been in use at facilities that have successfully been credentialed by JCAHO*, COA*, CARF*, and CMS*. We have worked closely with the NTAC* of the NASMHPD* on their restraint and seclusion elimination initiative to provide trauma-informed care in a non-coercive, nonviolent treatment milieu. 

NAPPI skills have been specifically listed as part of the six strategies to reduce the use of seclusion and restraint by the NTAC. We strive to create an environment where restraints are unnecessary, assaults are unknown, and where everyone feels safe. That requires giving staff members the skills to respond to positive behaviors, intervene in unwanted behaviors, and have the confidence and ability to safely stop physical harm when and if it becomes necessary.
*JCAHO - Joint Commission for Health Care Organizations 
*COA - Council on Accreditation 
*CARF - Council on Accreditation for Rehabilitation Facilities
*NTAC – National Technical Assistance Center of the 
*NASMHPD – National Association of State Mental Health Program Directors

Q. Can we have our own trainers?


Yes! NAPPI trainer certification courses ensure that you have skilled resource people on-site who can deliver training courses as needed. NAPPI certifies trainers via both public seminars and private on-site custom trainings. You can find schedules and pricing for public events on the Training the Way You Want It page and schedule an on-site training by contacting us by phone or email.

Q. What other means do you have to ensure that your training continues to benefit our organization?


NAPPI is with you throughout the custom on-site training process. We begin with a consultation in which a NAPPI representative helps you design a training that fits your organizational needs, then direct the training itself, directed by a Master Trainer, in which your staff and administrators learn a common language around de-escalation and personal safety, and finally, round things out with a follow-up by our Master Trainer, who will help facilitate your roll-out of NAPPI techniques. NAPPI works hard to help you develop a culture of respect that uses a common language, in order to keep everyone safe.