Who We Help
Since 1977, NAPPI has been demonstrated to be safe and effective in a wide variety of settings, including: special schools (blind, deaf, and special education), general hospitals, county jails and maximum security state prisons, MR/DD facilities, psychiatric hospitals, community mental health centers, juvenile detention centers, forensic mental health centers, and private and government businesses dealing with the general public. With our flexible and fully customizable training, we can help you in any environment.
Mental Health Care Providers
Your employees provide services in multiple environments – inpatient, residential, clinic, outpatient, in home, on the streets, and in the jails. Your settings range from acute to chronic, and no matter where your clients fall on the Diagnostic and Statistical Manual of Mental Disorders (DSM-IV), you are responsible for providing humane, effective care, and you must give your folks the tools to safely and efficiently do their jobs.
NAPPI can help! Since 1977, NAPPI has worked in organizations like yours to provide safe, humane and effective care – even when faced with behavioral emergencies. NAPPI has helped organizations like yours reduce dangerous events and restraints, minimize injuries, and increase cooperation through our Behavioral Emergency Safety and Support Training (B.E.S.S.T).
NAPPI complies with the new Centers for Medicare & Medicaid Services (CMS) Patient Rights Regulations and has been in use at facilities that have successfully been credentialed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Council on Accreditation (COA), the Commission on Accreditation of Rehabilitation Facilities (CARF), and CMS.
You can be safer today!
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Inpatient Care
You have a tricky job – inspectors, regulators and advocates second -guess everything you do. Budgets and staffing levels are down but regulations and costs are up. Sometimes, you are faced with difficult, challenging or even dangerous people – and sometimes they aren’t even your patients!
Whether your setting is acute or chronic, short stay or long term, no matter where your patients fall on the DSM-IV, you are responsible for providing humane, effective care, and giving your employees the tools to safely and efficiently do their jobs.
NAPPI training teaches your employees the skills to respond to positive behaviors, intervene with unwanted behaviors, and have the confidence and ability to safely stop physical harm when necessary. NAPPI has helped organizations reduce restraints, minimize injuries, and increase cooperation by providing effective strategies for trauma-informed care in a non-coercive, nonviolent treatment setting. We strive to help you create environments where restraints are unnecessary, assaults are unknown, and where everyone feels safe.
NAPPI complies with the new Centers for Medicare & Medicaid Services (CMS) Patient Rights Regulations and has been in use at facilities that have successfully been credentialed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Council on Accreditation (COA), the Commission on Accreditation of Rehabilitation Facilities (CARF), and CMS.
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Community Care
When you go out into the community to provide your services, or when your work takes you into people’s homes, you may face dangers unlike anyone else. You have no control over your environment, your clients – or their family or friends. You sometimes go into disadvantaged, dangerous or unfamiliar neighborhoods. You may encounter people who look, act and speak completely differently than you. Sometimes your presence is unwelcome, or you feel unsafe.
NAPPI can help! Our training can provide you with a consistent, experienced-based method to help you assess and evaluate the levels of danger you face, and to plan for your own safety. Since you have no control over the behavior of others, you need a way to develop a safe, professional and influential relationship – and make preparations for what to do when you need help.
NAPPI has provided safety training for many people who have to work in the community – Public Health, ACT, FACT, Child Welfare, and many more.
You can be safer today!
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Care Providers for the Intellectually Disabled
You provide a wide range of services, in numerous settings, to a diverse population. Your employees face changes and new challenges every day. Sometimes, these challenges include behavioral problems.
When supporting people with intellectual and developmental disabilities, you may be already using several best practice approaches. Whether your organization uses applied behavior analysis, gentle teaching, positive approaches, or a combination, NAPPI can help! NAPPI training will give your employees a common language and consistent tools to help you, and the people you support, achieve both clinical and personal goals. NAPPI can be easily customized help you work more successfully with people with numerous types and severities of cognitive and intellectual impairments.
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Addiction Rehabilitation Centers
Healing from addiction can be a difficult and frightening choice for individuals. Often, it is a long term struggle fraught with disappointment, rejection, frustration and guilt. Emotions run high and moods may swing erratically from one moment to the next. Keeping clients and staff safe can be a challenge when behavior becomes difficult and unpredictable.
NAPPI can help! Together with your staff, we help lay the foundation on which individuals dealing with addictions and their caregivers can build a relationship based on support, understanding, compassion, and trust.
NAPPI complies with the new Centers for Medicare & Medicaid Services (CMS) Patient Rights Regulations and has been in use at facilities that have successfully been credentialed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Council on Accreditation (COA), the Commission on Accreditation of Rehabilitation Facilities (CARF), and CMS.
Would you like to reduce the frequency of outbursts – or even attacks – and help your staff learn humane, effective response options (H.E.R.O.)? Make more HEROs at your work - contact NAPPI today!
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Special Education
Children in our school systems come from many different walks of life with varying degrees of ability and need. While in your care, it is your responsibility to provide them with opportunities for challenge, growth, and academic achievement. But it is not always easy, nor possible, to reach all children in all ways. There are language barriers, behavioral challenges, and developmental differences.
We can help! NAPPI has over thirty years of experience in both public and private school settings. We work with your teachers and staff to promote a more effective and productive environment. We provide you with a common language, and with a variety of tools and resources that work across a spectrum of disabilities and unwanted behaviors. This ensures consistent staff responses and safe school environments that support individualized growth and care.
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Residential Schools
Residential schools face a broad spectrum of concern, often meeting children in their most desperate circumstance. Many have been shuffled through the system; with little opportunity for social and academic growth. Some have perpetrated crimes. Others have been victimized. All have been neglected, rejected, and ignored. And now they are placed in your care with few options left for them.
How do you establish a relationship of trust and respect when all they may have ever known was violence, neglect, and abuse? Would you like your teachers and care providers to learn the skills to respond to positive behaviors, intervene with unwanted behaviors, and have the confidence and ability to safely stop physical harm when necessary?
NAPPI can help! For decades, NAPPI has helped organizations like yours increase staff and student safety, improve relationships, increase cooperation, and support improved therapeutic outcomes.
NAPPI has been in use at facilities that have successfully been credentialed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Council on Accreditation (COA), the Commission on Accreditation of Rehabilitation Facilities (CARF), and CMS.
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Foster Care
Children in care often come with unspeakable hurts from places of neglect, abuse, rejection and abandonment. Their world knows hunger, want, deprivation and pain. These histories often result in difficult, challenging and unpredictable behavior. Care providers must balance effectively the need to provide a haven of safety and healing for the child with the future hope of reconciliation with biological families.
Would you like your care providers to learn the skills to respond to positive behaviors, intervene with unwanted behaviors, and have the confidence and ability to safely stop physical harm when necessary?
NAPPI can help! We train simple, concrete skills – easy to understand, easy to apply, and easy to measure. Your providers can quickly and permanently improve their relationships, their outcomes – and the lives of the children.
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Group Homes
Regardless of the diagnoses, you face an interesting dilemma – how to balance the need to provide a safe environment with opportunities for the most independence possible? How do you develop individualized treatment plans when working with a diverse population with various physical, behavioral and personality issues all under one roof?
NAPPI can help! Since 1977, NAPPI has worked in organizations like yours to provide safe, humane and effective care – even when faced with behavioral emergencies. NAPPI can give your employees the skills to respond helpfully to positive behaviors, intervene early with unwanted behaviors, and have the confidence and ability to safely stop physical harm when necessary.
NAPPI has been in use at facilities that have successfully been credentialed by both COA and CARF. We strive to create environments where restraints are unnecessary, assaults are unknown, and where everyone feels safe.
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Residential Treatment
You provide therapy – but you have to set rules. You help people become independent – but you have to control unsafe behavior. You work with groups – made up of individuals with different intellectual, cognitive, behavioral and social abilities and histories. You must keep people safe – but allow them to develop mature, independent, judgment. That requires giving your employees the skills to respond to positive behaviors, intervene with unwanted behaviors, and have the confidence and ability to safely stop physical harm when necessary.
We can help! Since 1977, NAPPI has worked in organizations like yours to provide safe, humane and effective care – even when faced with behavioral emergencies. NAPPI can help your staff develop consistent planning, use a common language, and deploy a universal set of helpful, useful skills. Your staff can learn to respond in ways that are helpful and supportive for those times when your clients are doing well – and for those times when they are not. NAPPI has helped organizations enhance therapeutic outcomes, reduce (and even eliminate!) restraints, minimize injuries, and increase sociability.
NAPPI has been in use at facilities that have successfully been credentialed by both COA and CARF. We strive to create environments where staff members are positive influencers, restraints are unnecessary, assaults are unknown, and where everyone feels safe.
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Forensic Psychiatry
Working with this potentially explosive population can put your staff in very difficult situations. This can be made worse when your employees come into conflict – folks with corrections backgrounds and folks from therapeutic backgrounds don’t often see eye-to-eye! Your clinical, security, nursing and direct care staff members all need a common language and a consistent set of skills that help them provide both safe custody and humane, effective care.
NAPPI can help! Since 1977, NAPPI has worked in organizations like yours to provide safe, humane and effective care – even when faced with behavioral emergencies. NAPPI has helped organizations reduce restraints, minimize injuries, and increase cooperation.
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NAPPI has been in use at facilities that have successfully been credentialed by JCAHO, COA, CARF, and CMS. In fact, NAPPI complies with the new CMS Patients Rights Regulations.
We have worked with the National Technical Assistance Center for State Mental Health Planning (NTAC) of the National Association of State Mental Health Program Directors (NASMHPD) on their restraint and seclusion elimination initiative to provide trauma-informed care in a non-coercive, nonviolent treatment milieu. In fact, NAPPI skills have been specifically listed as part of the six strategies to reduce the use of seclusion and restraint by the NTAC. We strive to create environments where restraints are unnecessary, assaults are unknown, and where everyone feels safe. That requires giving staff members the skills to respond to positive behaviors, intervene with unwanted behaviors, and have the confidence and ability to safely stop physical harm when necessary.
